# DLL load failed while importing \_imaging - module not found **URL:** \ **Category:** Using Streamlit\ **Tags:** installation, windows\ **Created:** [October 5, 2020, 2:48pm UTC](https://discuss.streamlit.io/t/dll-load-failed-while-importing-imaging-module-not-found/6010 "2020-10-05T14:48:00Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![randyzwitch](https://sea2.discourse-cdn.com/streamlit/user_avatar/discuss.streamlit.io/randyzwitch/32/58772_2.png) [@randyzwitch](https://discuss.streamlit.io/u/randyzwitch)\ **Post date:** [October 5, 2020, 3:53pm UTC](https://discuss.streamlit.io/t/dll-load-failed-while-importing-imaging-module-not-found/6010/2 "2020-10-05T15:53:22Z")
Hi @mm215, welcome to the Streamlit community! I provided another user with instructions for installing on Windows just now, maybe try to run through those steps and see if they work? If they don’t, then depending on where your install fails, I can suggest next steps. > [@Getting Streamlit running](https://discuss.streamlit.io/t/getting-streamlit-running/5894/8): > > It feels like you might need to start from the beginning. When you run where python from the Command Prompt, do you get something like this? Once you ensure that you are pointing to the correct version of Python, you can then create a virtual environment and run pip install streamlit: The result will be something like this: Finally, when you type streamlit hello, you should see the following: Please run these commands and let us know what you get. Be… Best, Randy --- _[View the full topic](https://discuss.streamlit.io/t/dll-load-failed-while-importing-imaging-module-not-found/6010)._