Hello,
I am trying to do my first project in streamlit with a chatbot locally, and I need that under certain conditions a form is opened within the chat to generate a “support ticket” where the user enters their name, email and description of the incident and when doing so Click on the submit button, the internal logic fires a request to an external endpoint to create the ticket on another platform, and a message appears in the form confirming the successful creation of the ticket.
However, with my current code, after pressing the “submitted = st.form_submit_button(“Submit”)” button within the “popover” function, the form disappears from the chat and the request cannot be sent to the external API.
This is the code I was using.
import requests
import streamlit as st
import time
st.session_state["ticket"] = False
st.set_page_config(
page_title="Smart Agent",
)
# Initialize chat history
if "messages" not in st.session_state:
st.session_state.messages = []
# Display chat messages from history on app rerun
for message in st.session_state.messages:
with st.chat_message(message["role"]):
st.markdown(message["content"])
# Function to fetch topics from the API
def fetch_topics():
headers = {
"admin": "demo",
"channel": "WEB",
}
response = requests.get("URL", headers=headers)
if response.status_code == 200:
topics_data = response.json()
topic_names = [topic["topic_name"] for topic in topics_data]
return topic_names
else:
# Handle error: display message or use default topics
st.error("Error al obtener los tópicos")
# Accept user input
if message := st.chat_input("Escribe una pregunta"):
st.session_state.messages.append({"role": "user", "content": message})
with st.chat_message("user"):
st.markdown(message)
def popover():
with st.expander("Crear nuevo ticket"):
with st.form("tickets",clear_on_submit=True):
st.markdown("**Nuevo ticket**")
name = st.text_input("Nombre")
email = st.text_input("Correo")
descripcion = st.text_area("Descripción")
submitted = st.form_submit_button("Enviar")
if submitted:
body = {
"name": name,
"email": email,
"description": descripcion,
}
response_pop = requests.post(
"URL",
json=body,
)
if response_pop.status_code == 200:
with st.spinner("Ticket Creado exitosamente!"):
time.sleep(5)
else:
st.error("Error al crear el ticket: " + str(response_pop.status_code))
st.session_state["ticket"] = False
# Función para enviar la solicitud POST
def send_message(message, topic, language):
message= {
"message": message,
"language": language,
"topic": "demo"+topic,
"summary": "false",
"chat_history": [],
}
response = requests.post(
"URL",
json=message,
)
if response.status_code == 200:
with st.chat_message("assistant"):
data_json = response.json()
message_text = data_json["message"]
nuevo_ticket = data_json["create_ticket"]
st.write(message_text)
st.session_state.messages.append({"role": "assistant", "content": message_text})
if nuevo_ticket:
st.session_state["ticket"] = True
popover()
# Sidebar
sidebar = st.sidebar
with st.sidebar:
st.image("logoSAv3.png")
# Fetch topics before displaying the selection box
topics_name = fetch_topics()
# Topic selection with user-friendly labels
topic = sidebar.selectbox("Seleccione un tópico", topics_name)
# Language selection
language = sidebar.selectbox("Seleccione un idioma", ["Spanish", "English"])
# Trigger on chat input
prompt= st.chat_input
if prompt:
send_message(message, topic, language)
# Reset button for chat history
reset_button = st.sidebar.button("Reiniciar Conversación")
if reset_button:
# Clear chat history
st.session_state.messages = []
st.experimental_rerun()
