Company
Tagup
Title
Forward Deployed Engineer
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Location
Boston, MA (USA) β Remote Flexible
Job Description
Responsibilities
- Own overall technical relationships with customers
- Understand the needs of our customers and deliver data in an effective manner
- Manage multiple contracts/customer deployments concurrently
- Prepare deployment plans at the task, milestone, and resource level
- Own end-to-end execution of product improvements to meet customer needs and iterate quickly
- Communicate effectively (both internally and externally) deployment plans, deliverables, and timing
- Meet or exceed customer targets for designated contracts/service agreements
- Continuously analyze customer data and expert feedback to create value, improve customer experience, reduce costs, and ensure customer satisfaction
- Define/relay product requirements for internal teams and align new feature development efforts with new customer applications
Desired Skills
- 5+ years experience in project execution, analytics development/deployment, software implementation, and/or services delivery - primarily B2B
- Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science
- A highly analytical mindset and eagerness to solve technical problems with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools
- Understanding of how technical decisions impact the user of what youβre building
- Proficiency with Python, Flask, JavaScript, Streamlit, FastAPI, data visualization libraries (Altair, Pyplot)
- Familiarity with big data, databases, cloud technologies, and machine learning concepts
Bonus Points
- Familiarity with AWS services
- Familiarity with design tools such as Sketch, Figma, or prototyping tools