Recovering a lost Streamlit app domain after GitHub account corruption

Hi all,

I had a Streamlit demo app deployed at https://graphuniverse.streamlit.app/ for an academic conference submission. It was working fine until recently, but now the link shows:

Oh no.
Error running app. If this keeps happening, please contact support.

Clicking the support link redirects to GitHub but gives an error because the GitHub account behind the app no longer “exists.” This didn’t happen out of the blue, but after the account got corrupted during a conversion from a private account to an organization on GitHub’s side.

I’ve already contacted GitHub Support and I’m waiting for their response.
However, this is urgent (reviewers will be checking this link), so I’m also asking here:

  • Since I already tried redeploying under the same domain name but couldn’t, is there any way for Streamlit to free or delete the original graphuniverse.streamlit.app domain so I can redeploy my app under the same URL?

Any guidance or escalation would be hugely appreciated, this link is tied to a paper submission and can’t be changed on the conference site!

Thanks in advance!

It seems to be working now - did Github fix it?

Yes it works now! First github fixed by recovering access to the account though this did not fix the streamlit page. Instead, I just deleted the streamlit page completely and with a new account (on both github and streamlit) host the same code with the same domain name. At first this was not possible, giving some errors about ‘not having access to that page’, which I assume was because of the recent deletion of the old website. Two days later the website hosted without a problem! So happy its fixed!

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.