Request to Unblock Account - Error 403

[jaeseung716]

Dear Streamlit Support Team,

I am writing to request help with my Streamlit Community Cloud account. When I try to log in, I receive a “403 Error” stating that my account has exceeded fair-use limits and has been blocked.

After checking your help center, I found that this error can sometimes be a false positive from monitoring jobs that detect crypto mining. I would like to clarify that I have never used the platform for crypto mining or any other malicious activities. I believe my account was blocked by mistake.

Could you please review my account and unblock it? My GitHub username is: dtsjs-coke

Thank you for your time and help. I look forward to your response.

Best regards,

[Jessica_Smith]

Hey @jaeseung716

Thanks for reaching out and welcome to the community! You can find your question in the FAQs here with next steps to take.

FAQ: 403 error in Streamlit Community Cloud account

Problem When you log into Streamlit Community Cloud, you see a 403 error. Solution Please open a support ticket for our team (and include your GitHub username) by following the process outlined here. Our team will get this issue resolved for you. Resources Streamlit docs: How to submit a support case for Streamlit Community Cloud Streamlit docs: Login attempt to Streamlit Community Cloud fails with error 403