Account blocked due to fair-use limit (403 error)

Using Streamlit
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1

Hello Streamlit Support Team,

I am experiencing a persistent issue with my account access. My account has been blocked with the following error:

Error: Your account has exceeded the fair-use limits and was blocked by the system.
Code: 403

This issue has been ongoing for over a month and continues to occur consistently on my laptop, even after attempting basic troubleshooting steps.

What I have observed:

  • I am able to access Streamlit successfully from another device (iPad)

  • However, access from my laptop is always blocked

  • I have already tried clearing cache, using different browsers, and disabling extensions, but the issue persists

Based on this behavior, I suspect the issue may be related to an IP or device-level flag rather than actual usage patterns.

Could you please review my account or associated IP/device status and assist in restoring normal access?

Thank you for your time and support.

2

Hey there, thanks for reaching out and for the detailed troubleshooting steps you’ve already tried! :blush: The “Error: Your account has exceeded the fair-use limits and was blocked by the system. Code: 403” message means your Streamlit Community Cloud account was automatically blocked—this can happen due to exceeding resource limits or sometimes due to a false positive, and it may also be triggered by device/IP-specific flags.

To resolve this, you’ll need to open a support ticket and include your GitHub username. The Streamlit team will review your case and help unblock your account or clarify if there’s an IP/device-level block. You can find the step-by-step process in the official docs: How to submit a support case for Streamlit Community Cloud and Login attempt to Streamlit Community Cloud fails with error 403. This is a common issue, and support is usually quick to help! If you have a minimum reproducible example or more details, feel free to share them here so the community can also chime in.

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