Account Blocked - Error 403: Exceeded Fair-Use Limits

Hello Streamlit Support Team,

My Streamlit Cloud account has been blocked, and I am unable to log in or access my app. I am receiving the following error message:

Error: Your account has exceeded the fair-use limits and was blocked by the system. If you believe this is a mistake, please contact customer support.
Code: 403

My app is a legitimate tool designed for analyzing motorcycle race results.

I recently took over this application from a previous account (a.umezu19860701@gmail.com). I am not sure what caused the high usage, but it may have been related to the migration process.

I believe this block is a mistake. Could you please review my account and help me get it unblocked?

Please let me know if you need any further information.

Thank you for your help.

Best regards,

Hey @Umedu,

Welcome to the community! You can find your question in the FAQ section here, with next steps to take. :backhand_index_pointing_down: