App no load in smartphone

Hi @Edielcio_Almeida

It does appear that the app may have hibernated as the first time that I try to load the app, it took a while for it to load. Aftwards, refreshing the page was almost instantaneous.

There may have been some issue on the server side. A related forum post suggest looking at the log to figure out what may be causing this.

Hope this helps!