Users experiencing issues accessing Streamlit app on hosted platform

Hi community,

Our streamlit app has been deployed on Azure WebApp and is then embedded on another platform using the …/?embedded=True iframe tag. To access the app, users need to authenticate their access on the hosted platform. However, we’ve noticed that some users have experienced issues accessing the app, which has been resolved by clearing the cache and cookies on their web browser.

How can I prevent that to happen?