Account reset?

Hello,
I have an issue with my previous account at the Streamlit Community Hub.
I have created my account almost a year ago (Aug. 2023) and deployed few apps.

When I try to re-sign in today with the same credentials, it asks me to setup my account, so it looks like my account does not exist.

Do you delete accounts if there are inactive for sometime ?

thanks for any help.

Regards,
Jonathan

Hey @jonathanbouchet,

Thanks for sharing this question! Accounts don’t get automatically deleted. When you logged in today, did you use both Gmail and GitHub to do so?

1 Like

Hi Caroline,
I tried both actually.
With gmail, I got the 6-digits code to confirm after I enter my email.

Hi @jonathanbouchet ! We had an issue with the onboarding form and it was shown even if you were an existing user. The issue should be fixed.