ERROR: source IP address not allowed. Connect frm Vietnam, August 3rd, 2024

[Phong_Le_Hoang]

I am writing to report a critical issue with our application deployed on Streamlit Cloud. We are currently experiencing an access problem, with users encountering the error message “source IP address not allowed” when attempting to access the app.

This issue has been persistent since [specific time], and it affects all users regardless of their geographical location or the device they are using. We have thoroughly checked our configuration and security settings but have not been able to resolve the problem.

Given the impact on our operations and users, we urgently seek your assistance in addressing this matter. Please advise on the necessary steps or provide guidance on how to rectify this issue.

[Alexandru_Toader]

Hi! We are currently investigating the issue. We will update https://www.streamlitstatus.com/ as soon as we have more information.

[Mesut]

I had same problem but it solved, thanks.

[Alexandru_Toader]

The issue has been resolved. There was a bug in an infrastructure component that led to all IP addresses being blocked. Thank you very much for reporting this and thank you for your patience!

[Phong_Le_Hoang]

Many thanks for your rapid support!