Urgent: Streamlit Community Cloud Account Blocked - 403 Error (Exceeded Fair-Use Limits)

Community Cloud
1

Subject: Urgent: Streamlit Community Cloud Account Blocked - 403 Error (Exceeded Fair-Use Limits)

Dear Streamlit Community Support Team,

I am writing to report a critical issue regarding my Streamlit Community Cloud account. For the past 48 hours, I have been unable to use Streamlit Cloud due to my account being blocked, displaying a 403 Forbidden error with the following message:

Error: Your account has exceeded the fair-use limits and was blocked by the system. If you believe this is a mistake, please contact customer support.

Code: 403

This issue is severely impacting my development workflow, as I rely on Streamlit Cloud to deploy and test my applications. I consider this to be a high-priority issue, not a low-impact one, given the prolonged downtime and its direct effect on my ability to use the service.

My Streamlit Community Cloud account is associated with the following GitHub username: [sl644c]

Debugging Information:

As requested for debugging posts, here is the additional information:

  1. Public App Link (Deployed on Community Cloud): I am currently unable to deploy my app due to the account block. The error message above appears immediately when I try to deploy.

  2. GitHub Repository Link: My app’s public GitHub repository is: **https://github.com/sl644c/health-tracker**

  3. Full Error Message Text:

    codeText

    Error: Your account has exceeded the fair-use limits and was blocked by the system. If you believe this is a mistake, please contact customer support. Code: 403

  4. Streamlit and Python Versions:

    • Python Version: 3.9.6 (from python3 --version)

    • Streamlit Version: 1.50.0

I kindly request your urgent assistance in investigating why my account has been blocked and in restoring its access. I am eager to resolve this matter and continue developing my projects.

Thank you for your time and prompt attention to this urgent issue. I look forward to your swift response.

Sincerely,

SL

sl644c@gmail.com

2

Hey SL, thanks so much for reaching out and for providing all the details—welcome to the Streamlit community! :rocket: The error “Your account has exceeded the fair-use limits and was blocked by the system. Code: 403” means your Streamlit Community Cloud account was automatically blocked for exceeding resource or fair-use limits. This can happen if your app uses too much memory, CPU, or storage, or sometimes due to rapid deployments or even a false positive by the system. It’s a common issue and usually fixable!

To resolve this, you’ll need to open a support ticket and include your GitHub username (sl644c). The Streamlit team will review your case and help unblock your account if appropriate. You can find the step-by-step process in the official docs: How to submit a support case for Streamlit Community Cloud and Login attempt to Streamlit Community Cloud fails with error 403. If you’d like help optimizing your app to avoid future blocks, please share a minimum reproducible example or your repo link (which you already did—thanks!). Community members, feel free to jump in with your experiences or tips!

Sources: