What's the best way to troubleshoot user errors?

I’ve managed to get my private app up and running on the community cloud, and shared it with one of my collaborators. Now I would like to ‘alpha’ the app by having a limited number of users try it out. The main point of this is to debug it and try to address any errors the users might get.

What is the best way to manage this process? Is it possible to make it so that the tracebacks from any errors the users might get are automatically sent to me? Also, given that the app involves the user updating their own data, what’s the best/most secure way for the users to send this to me so I can try to replicate and fix the problem?

Hi @natedjurus,

Thanks for posting!

Interesting use case for sure. Not sure if this would be the best solution but worth mentioning; you could use logging and send the logs to Slack/Discord using webhooks. If you need to save the logs or do further work with it, maybe using Firestore?

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.