Error logging into Streamlit

[Rookiedev]

Whenever I try to log into streamlit I receive the following error. I have emailed community@snowflake.com, but no reply yet. Any suggestions?

Huh.

This isn’t supposed to happen.
Please contact support.

Error: Unknown error Code: 403

[Charly_Wargnier]

Can you please open a support ticket via this link?

Thanks,
Charly

[Rookiedev]

Hi Charly,

Thanks. When I try to open a case, I receive the following message:
"

User Validation - Enhanced

An unhandled fault has occurred in this flow
An unhandled fault has occurred while processing the flow. Please contact your system administrator for more information.

"
Please advise,
Thanks

[Charly_Wargnier]

Thanks @Rookiedev

Did you follow the instructions and select “I am a Streamlit Cloud user,” as indicated?

Best,
Charly

[Rookiedev]

Yes, that is what I did.

[Charly_Wargnier]

Hi @Rookiedev

Apologies for the slight delay in answering.

I’m ccing my colleague @Caroline, as she may be able to shed some light on the issue or know another way of reaching out.

Best wishes,
Charly

[Yilin_Mo]

@Rookiedev ,

Could you please share your email address via private chat with me? I will check in your system whether your email validation is completed in our support system.

Thanks

Yilin

[Charly_Wargnier]

Thanks, Yilin!