Title: Unable to login / authorize Streamlit (OTP fails + GitHub login issue) Hi, I’m unable to login to Streamlit. Issues: - Email OTP is received but not accepted (even when correct) - GitHub login also fails after authorization - I tried incognito m

Using Streamlit
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1

Summary

Unable to login and deploy app on Streamlit

Steps to reproduce

  • Tried logging in using email OTP → OTP not accepted

  • Tried logging in via GitHub → authorization fails

  • Tried incognito mode, different browser, and different network

Expected behavior

Should be able to login and deploy app from GitHub repository

Actual behavior

  • Login fails even with correct OTP

  • GitHub authorization does not complete properly

  • Earlier error:
    “Your account has exceeded the fair-use limits (403)”

  • Now deployment page shows:

    • Repository does not exist

    • Branch does not exist

    • File does not exist

Additional info

GitHub repo: prabhnooraulakh/carex-ai

2

Hey there, thanks for sharing all the details and welcome to the Streamlit community! :automobile::sparkles: Sorry you’re running into these login and deployment headaches—this is a common pain point, especially when you see errors like “Your account has exceeded the fair-use limits (403)” or issues with repo/branch/file not found. These problems are usually caused by one or more of the following: your account being blocked by automated fair-use protections, a mismatch between your GitHub and Streamlit account emails, or Streamlit not having the right permissions to access your repo (especially if it’s private or under an organization).

Here’s what you should do:

  1. Log out of Streamlit Community Cloud completely (from both email and GitHub).
  2. Log in first with your email (using “Continue with Google” or “Continue with email”), then log in with your GitHub account.
  3. If you still see errors (403, repo/branch/file not found, or failed GitHub authorization), you’ll need to open a support ticket and include your GitHub username. The Streamlit team will review and unblock your account or help resolve linking issues. For step-by-step instructions, see the official docs: Huh. This isn’t supposed to happen message after trying to log in, Manage your GitHub connection, and How to submit a support case for Streamlit Community Cloud. If your repo is private or under an organization, make sure you’ve granted Streamlit access in your GitHub settings.

If you’re comfortable, please share a minimum reproducible example or your repo link (which you already did—thanks!). Community members, feel free to jump in with your experiences or tips!

Sources: