Another error running app question

Hi, I have a question similar to I can't delete my own App

I am unable to delete my app and I am receiving an error message when I try to launch it. The previous replies suggest that this is due to a name change, but the name of the repository has been unchanged. It did, however, switch owners. It is a private repo under an organization, and was transferred to another account owned by the organization, which is when this error began. I had initially forked the repo from the organization account, and no other errors occurred on github or elsewhere when the transfer occurred. I’ve tried re-forking the repo to no avail and I am unable to transfer the repo back. Is there any other way to delete it and restart? Any other suggestions?

Perhaps I also mis-identified the problem since the name of the repository itself has not changed, e.g. it remained user/repo-name after the transfer. Just the account that it was forked from changed. I’m really at a loss of what this could be.

I hope this makes sense. Thank you!
Anna

Hi @Anna_Wuest,

just a random guess but it could be that streamlit cloud does not have permissions anymore to do the required operations, maybe you need to link the organization account or your currently linked account needs admin/owner permissions on the repository again which it might have lost when you changed the owners.

image

Best regards,
Nico

Thanks for your thoughts @nflaig !

I was added as an admin, and I disconnected and reconnected my personal account to no avail. I was hoping to avoid going through the company account, especially considering that was not necessary initially. I’ll keep looking into it.

Thanks again!
Anna

1 Like

Hi @Anna_Wuest,

First, welcome to the Streamlit community! :tada: :partying_face: :tada:

I actually think this might be a question for our support team. I have let them know that they should expect you to contact them soon. When you email them, include your:

  • GitHub username
  • email associated with your account
  • any relevant details about this issue (you couple probably copy-paste your first post in this thread!)

You can reach out to them with this email: support@streamlit.io

Happy Streamlit-ing!
Marisa

Hi @Marisa_Smith ,

Thanks so much for your response! I did reach out to the support team but I did not include all of the information, so I will send a follow up email now.

Thanks again!
Anna

1 Like