Can't log into my account

Hi all,
For some reason, I can’t seem to log into my account again. Can someone please let me know what I am doing wrong?

Hi @igezeani :wave:

Thanks for letting us know. What sign in method (Google, GitHub, Email, SSO) did you use before you were shown this message? Could you also share your GitHub username? That info will help me relay your issue to our Cloud team.



Thanks for getting back to me.

I signed up with my GitHub account (username: ignatiusezeani). Surprisingly, any time I try to log in now it takes me back to a Google login interface and ends up throwing that error.

This is really frustrating as I could not demo the app with my team. Please do kindly help.

Ignatius Ezeani

@igezeani Thanks for your patience. Would you mind emailing about the issue? Our team will work with you to get this resolved ASAP.

Thanks Snehan. Yes I have done that before and I am copying the support team again. I hope they get back soon with some solution

Ignatius Ezeani

I have the same issue. Using mobile, during the initial login through github, an error occured. Now it wont let me login with that option. No matter what i do, even clicking public apps brings me to the Google login, which i don’t want to use. Tried clearing cache and same issue. It seems that something is stuck and keeps launching authentication from this point.

1 Like

This is happening to me too.

Are you getting an error when you go to the admin url:
Or are you getting an error when you try to navigate directly to your app?

If you get the error at the admin url, check that you haven’t renamed/moved/deleted any repository that you have deployed. I’ve read of others getting stuck because Streamlit Cloud was hung up not able to locate all the app repositories/files it expects to.